When the page lost its connection to Obeya, for example while a phone was locked, an open card missed what happened meanwhile. The agent's replies didn't show up, and a question it had already read and answered kept saying "Not read yet", below newer messages. Now every open card reloads its conversation as soon as the connection is back, so it shows the conversation as it really stands.
Conversations catch up after a lost connection
Shared on October 19, 2026